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Help
News
Go back to application
Getting Started
Introduction to Prima.Law
Account & Security
First Login & Profile SetupSystem Requirements & Browser CompatibilityAgency & Workspace Settings
Team Management
Core Workflow (Contacts & Cases)
Core Workflow (Contacts & Cases)
Contact Management
Case Lifecycle
Daily Operations
Autofill
Core Legal Features and Libraries
Legal LibrariesAutofill & Reverse Autofill FeatureUSCIS ReceiptsAI Review in Prima.LawChrome ExtensionSmart InterviewsClient PortalEmail Sync & Email List (Gmail & Outlook)SMS Messaging (Text Messaging with Twilio)PrimaPay+ (via Confido)Clio IntegrationAddendums & Supplemental PagesTasks ManagementMaya: Your AI-Powered Assistant
Communication & Intake
Client Communication & Intake
Client Portal
Intake Tools & File Sharing
Leads
Leads (Lead Management)
Lead Management
Integrations & Billing
Integrations & Billing
Financial Integrations & Others
Email & Productivity
Zapier
Troubleshooting & Support
Troubleshooting & SupportHow to Make the most out of Maya
Technical Fixes
Escalation
Training
Training 100: Introduction to TrainingTraining 101: Where to get help.Training 102: Organization of Contacts and CasesTraining 103: Subscription ManagementTraining 104: Creating your first Contact and CaseTraining 105: Intro to building efficient cases in Prima.LawTraining 106: Client Portal and ChecklistsTraining 107: Smart InterviewsTraining 108: Sharing Forms In The Client PortalTraining 110: Editing FormsTraining 111: Package Assembly and Generating the Final ProductTraining 112: Case Management BoardTraining 113: Task Board, Call Board and Contact TablesTraining 114: Leads Collection and ManagementTraining 115: How to Get Help Using Prima.LawTraining 116: Overview of the Prima.Law Dashboard & User InterfaceTraining 117: Using the Notification Center in Prima.LawTraining 118: Using the Administrator Panel in Prima.Law

System Requirements & Browser Compatibility

Prima.Law is a web-based application designed to work smoothly on modern devices and browsers.

Recommended system setup

  • A modern computer (Windows or macOS) with an updated operating system
  • A stable internet connection
  • At least 8GB RAM to handle multiple browser tabs
    • If your device has limited RAM, we recommend avoiding too many open tabs while using Prima.Law

Browser compatibility

  • Recommended browser: Google Chrome
  • Prima.Law is compatible with Chromium-based browsers (such as Edge or Brave), but Chrome offers the best performance and compatibility.
  • Support for browsers like Firefox, Safari, and Arc is improving, but some features may work best in Chromium environments.

Mobile access

  • Prima.Law is accessible through mobile browsers and uses a responsive interface.
  • For full workflows (case setup, document work, admin tasks), we recommend using a desktop or laptop.

Keeping your browser and operating system up to date helps prevent display issues and performance problems.

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