How to Get Help

In-app guidance

• Contextual guides and walkthroughs appear automatically as you use the platform.
• These are designed to help you complete tasks without leaving your workflow.

Maya: your AI assistant

• Maya is available inside the app to answer questions in real time (lower right corner).
• She’s trained on Prima.Law knowledge and can guide you just like a human support agent.
• Use Maya for quick answers, explanations, and step-by-step help.

Contacting human support

If you need additional help:

• Use the Help button at the top of the screen.
• Contact support directly through the Maya widget.
• Schedule a support session if needed.
• Call or reach out through standard support channels.

We encourage starting with Maya for fast answers, and escalating to a human agent whenever necessary.