---
title: "How to Get Help"
url: "https://primalaw.productfruits.help/en/article/how-to-get-help"
language: "en"
last_updated: "2026-09-10T19:06:20.073Z"
---

# How to Get Help

Prima.Law offers multiple ways to get help, depending on your needs.

### In-app guidance

-   Contextual guides and walkthroughs appear automatically as you use the platform.
-   These are designed to help you complete tasks without leaving your workflow.

### Maya: your AI assistant

-   Maya is available inside the app to answer questions in real time (lower right corner).
-   She’s trained on Prima.Law knowledge and can guide you just like a human support agent.
-   Use Maya for quick answers, explanations, and step-by-step help.

![](https://cdn-assets.productfruits.com/5f910dca-2a34-4a6c-a7e9-3796e296828e)

### Contacting human support

If you need additional help:

-   Use the **Help button** at the top of the screen.
-   Contact support directly through the Maya widget.
-   Schedule a support session if needed.
-   Call or reach out through standard support channels.

We encourage starting with Maya for fast answers, and escalating to a human agent whenever necessary.