---
title: "How to Close (Archive) a Case in Prima.Law"
url: "https://primalaw.productfruits.help/en/article/how-to-close-archive-a-case-in-primalaw"
language: "en"
last_updated: "2026-09-10T19:11:53.007Z"
---

# How to Close (Archive) a Case in Prima.Law

Closing a case in Prima.Law helps keep your workspace organized and ensures that only active matters appear in your day‑to‑day workflow. You can close a case from either the Contact page or the Case page. Both methods perform the same action — choose whichever is more convenient for your workflow.

## **Option 1: Close a Case from the Contact Page (Recommended)**

This is the fastest and most reliable method because you can see **all cases associated with the contact** in one place.  
  
![](https://cdn-assets.productfruits.com/934584f9-e57b-4f42-8c83-2c8800f460ff)

### **Steps**

1.  Open the **Contact** under which the case was originally created or the application was opened.
2.  In the top navigation tabs (the large horizontal tabs), click **Cases**.
3.  -   This tab appears **right after the “Related Contacts” tab**.
4.  You will now see a list of **all cases** created for this contact — open or closed.
5.  On the far right side of each case row, you will see a **Close Case** button.
6.  Click **Close Case** for the case you want to archive.

### **Why this method is recommended**

-   You can visually confirm you’re closing the correct case.
-   You can manage multiple cases for the same contact without navigating back and forth.
-   It’s the quickest workflow when reviewing or cleaning up cases.

  

## **Option 2: Close a Case from the Case Page**

Use this method when you are already inside the case and want to close it immediately.  
  
![](https://cdn-assets.productfruits.com/743316e4-50ad-4a04-8259-e75076995cb8)

### **Steps**

1.  Open the case:
2.  -   Either click the case name from the **Cases** tab on the Contact page, **or**
    -   Open it from the **right‑side panel**, which lists all cases for that contact.
3.  Once inside the case, look at the **upper‑left corner** of the case page.
4.  You will see several action buttons — one of them is **Close Case**.
5.  Click **Close Case** to archive the case.

### **When this method is useful**

-   You’re already working inside the case and want to close it immediately.
-   You don’t need to review other cases for the same contact.

## **Summary**

You can close a case in Prima.Law in two simple ways:

-   **From the Contact page → Cases tab → Close Case button** (best for reviewing multiple cases).
-   **From the Case page → Close Case button** (best when already inside the case).

Both methods archive the case and remove it from your active workflow while keeping all data preserved for future reference.
