---
title: "AI Credits"
url: "https://primalaw.productfruits.help/en/article/ai-credits"
language: "en"
last_updated: "2026-10-16T14:37:44.412Z"
---

# AI Credits

Prima Law features an AI assistant capable of reviewing entire document packages in a case, answering questions about them, and pinpointing the exact page where each answer is found.

To use this assistant, the platform uses a system called **AI Credits**. In this article, you will learn what they are, how they are consumed, and how your firm can easily manage them.  
  
![](https://cdn-assets.productfruits.com/6301dc51-1eed-4a1c-94ae-6aefa1083a2b)

## 1\. Key Concepts You Need to Know

To understand how your balance works, keep these 5 terms in mind:

-   **Credit:** The unit used to pay for each interaction with the assistant (similar to prepaid mobile balance).
-   **Credit Plan:** The number of credits your firm receives each month for a fixed price. *Plan credits renew every month and unused credits do not roll over*.
-   **Extra Credits:** Additional credits purchased separately when the plan falls short. They **never expire** and remain available even if the firm cancels its plan.
-   **Firm Cap:** A monthly spending limit set by the administrator for the entire firm. No user can exceed this limit.
-   **User Quota:** The number of credits assigned individually to each attorney. If an attorney runs out of quota, only that user is blocked.

## 2\. How Are Credits Spent?

The assistant consumes credits through two main actions:

1.  **Analyzing a document package for the first time:** This is the primary process where the AI reads and processes the entire document. The more pages in the package, the more credits required.
2.  **Asking a question:** Asking follow-up questions on an already analyzed document consumes a very small number of credits.

> **Prima Law Billing Guarantees:**
> 
> -   **Pay only for delivered answers:** If a query fails or gets interrupted, no credits are deducted.
> -   **No double charges:** No analysis or processing is ever billed twice.

## 3\. Available Plans and Usage Rules

Your firm can subscribe to a monthly plan directly within the platform:

-   **Small:** 4,000 credits / month ($80)
-   **Medium:** 15,000 credits / month ($210)
-   **Large:** 50,000 credits / month ($550)

![](https://cdn-assets.productfruits.com/5b341444-8eff-4e25-9f78-56feae5fccc3)

**Main Balance Rules:**

-   **Consumption Order:** When using the assistant, **plan credits** are spent first, followed by **Extra Credits**.
-   **Upgrading:** You can upgrade your plan at any time with immediate effect.
-   **Downgrading:** To switch to a smaller plan, you must cancel the current plan and subscribe to the new one at the end of the paid billing cycle.

## 4\. Administrator Guide

If you are a firm administrator, you can manage AI Credits from the **"Admin Console"**:

### A. Subscribing and Setting Limits

1.  Go to **"Admin Console"** > **"Subscription"** > **"AI Credits"** section. Select a plan and confirm with **"Update Subscription"**.
2.  Go to the **"AI Usage"** tab to choose how to distribute balance across your team:
3.  -   **Firm Cap ("Edit cap"):** The entire team shares a single global limit. *(A number must be set to enable the assistant)*.
    -   **User Quota ("Edit quotas"):** Assign individual credit amounts to each attorney.

![](https://cdn-assets.productfruits.com/d06e2ec1-4f79-4907-ab48-ec56943c2664)

### B. Monitoring and Management in "AI Usage"

From the **"AI Usage"** screen, you can:

-   **Check Balance:** View available plan credits, extra credits, and the next renewal date.
-   **Buy Extra Credits:** Use the **"Buy Extra Credits"** button to purchase additional credit blocks that never expire.
-   **Review Team Activity ("Team activity"):** Check usage per attorney. The system automatically applies tags like *"Top user"* (highest consumer) or *"Idle"* (no activity in 2 weeks).
-   **Audit History ("Recent sessions"):** View the log of all analysis and question sessions by user, case, date, and credit cost.
-   **Refresh Balance ("Refresh"):** Syncs and corrects the balance by checking the most recent payment transaction.

![](https://cdn-assets.productfruits.com/26db0409-c2ca-4dd3-bd0d-c9e82db765b7)

![](https://cdn-assets.productfruits.com/c5a24d54-608d-4b62-b01c-db18fa5b8610)![](https://cdn-assets.productfruits.com/7b6cc23c-25d1-45f6-9543-530417bbdb07)

## 5\. Frequently Asked Questions (FAQ)

**Do unused plan credits roll over?**

No. Plan credits renew every month and unused ones are lost. However, purchased **Extra Credits** never expire.

**What should I do if I see a limit reached message?**

If you receive a prompt to request more credits, contact your firm's administrator. The administrator can increase your individual quota using **"Edit quotas"** or expand the overall firm cap via **"Edit cap"**.

**Can one attorney see another attorney's conversations?**

No. Each attorney can only see their own conversations within a case. Administrators can only see overall credit consumption and technical session logs in **"AI Usage"**.  

## 6\. Estimated Credit Usage Guide

To help you manage and plan your AI Credit usage, here is a breakdown of average credit consumption based on real platform usage data.

### 1\. Document Upload & Analysis

-   **Average Cost per Page:** ~**0.79 to 0.89 credits per page**.
-   **Content Type:** Text-heavy, image-heavy, and scanned documents all cost roughly the same to process per page.
-   **Note on Smaller Files:** Documents under 30 pages may slightly average around **0.80–0.92 credits per page** due to rounding.

### 2\. Asking Questions

The credit cost for asking questions depends on the overall length of the document:

-   **Up to 150 pages:** ~32 credits per question (range: 16–100).
-   **150 to 350 pages:** ~48 credits per question (range: 33–109).
-   **350 to 900 pages:** 53–88 credits per question.
-   **Over 900 pages:** ~150 credits per question (range: 77–195).

(On average, users ask 1 to 2 questions per document.)

### Quick Estimations by Document Package

| **Document Size** | **Initial Upload & Analysis** | **Total Cost with 1 Question** | **Total Cost with 3 Questions** |
| --- | --- | --- | --- |
| **200 Pages** | ~157 credits | 195 – 240 credits | 270 – 410 credits |
| **800 Pages** | ~626 credits | 700 – 760 credits | 860 – 1,020 credits |

### Key Things to Keep in Mind

-   **Session Expiration:** If you ask a question on a document after **30 minutes of inactivity**, the system re-processes the document, which incurs the initial upload cost again.
-   **Required Credit Buffer:** Before starting an analysis, the system checks if you have approximately **1.3x the estimated cost** available in your balance as a safety margin. This is only a temporary balance check, not an extra fee.